Frequently Asked Questions

 

Eligibility

Testing is available, but not mandatory, for all students prior to returning and during in-person learning. All students can access in-person learning even if your family chooses not to have your child participate in COVID-19 testing.

Testing frequency depends on the California DPH Public Health Guidelines tier for San Francisco. In the purple and red tiers, testing will be available for in-person students every two weeks. In the yellow and orange tiers, a random sample of 20% of in-person students across the district can get tested every two weeks.


Process

All students who want to test with Color must register and consent for testing once. Parents and guardians can register and consent for students under 13 years old. Students 13 years old and above can register and consent for themselves.

 

To register for testing, enter your school’s name in the search bar on this page to find your school’s registration link.

 

Please register with your student’s school email address, which parents and guardians can find on ParentVue. Parents and guardians should list their mobile phone number during registration to have results sent to them via text.

Students returning to in-person learning on April 26 can get tested on Saturday, April 24 at Everett Middle School.

Everett Middle School: 450 Church St, San Francisco, CA 94114
Location: inside the school parking lot, accessible from the entrance on 17th street.
Transportation: use the school’s parking lot.
Hours: Saturday, 4/24 from 8:30 AM–3:30 PM

Once your school has reopened, students can get tested during scheduled testing days at school or go to a fixed testing location. Color will sponsor and staff all testing locations for students.

Results typically take 24-72 hours, and in practice our average turnaround is under 24 hours, though the actual time may vary.

When your test results become available, you’ll receive a text message and/or email notification that links to a HIPAA-compliant portal to view results. Parents and guardians should list their mobile phone number during registration to have results sent to them via text.


Policies

Yes, but we highly recommend that in-person students use this testing program to get results quickly and enable the District team to monitor outbreaks.

The student (or parents or guardians of students under 13 years old), the District’s nurse practitioner who ordered the test, the San Francisco Department of Public Health, and the District’s central administrator for the testing program will receive a copy of student results.

 

Color is a high complexity lab licensed under the Clinical Lab Improvements Amendments (CLIA), which requires our tests to be provider-ordered. We will also share your results with the California Reportable Disease Information Exchange (CalREDIE), as required by law. 

 

The testing site administrator will also be made aware of any student or staff positive results to take the necessary response steps.


Family engagement

Each school will send a communication to families describing the program, where students can get tested, and when students can get tested. A reminder will also be sent to families before the designated student testing day at that school site.

 

Families can also contact the school with questions about the testing program.

No, parents or guardians do not have to be present, but they will need to register and consent for their student’s testing if the student is under 13 years old.


Testing positive

If a student tests positive, they’ll be asked to immediately isolate at home for at least 10 days. If they are able, they may do school-related work remotely during the isolation period. They’ll also receive follow up from SFUSD’s contact tracers to identify any close contacts at school.


 

Questions about your test kit?
Contact us at mycovidtest@color.com or (844) 352-6567. 

Questions about your testing program?
Email your school’s designated health professional or call your school’s front office.