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Whatever your need, our team is here to assist you.
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Whether you want to learn more about Color or you’re ready to start your journey with us, you’re in the right place to get started.

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Support

Help with your account, sample submission or other service related issue:

support@color.com

Healthcare Service Providers

If you’re a healthcare service provider or government agency and you currently offer Color’s COVID-19 services to your community, please visit your organization’s COVID-19 web page or contact your COVID-19 testing administrator for more information.

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COVID-19 Services

Covid testing, vaccination and supporting services

If you’re a healthcare service provider or government agency and you currently offer Color’s COVID-19 services to your community, please visit your organization’s COVID-19 web page or contact your COVID-19 testing administrator for more information.

If you’re interested in learning more about Color’s services or in signing up with us, visit color.com/covid.

Note: If you’re an individual or end user looking for support or results, visit the COVID-19 support page.

Genomics

Genetic testing services support

Speak with a genetic counselor to discuss how Color’s genetic testing service works, or to better understand your patient’s results.

End Users

Color Support includes a team focused on COVID-19 operations, as well as board-certified genetic counselors.
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COVID-19 Services

Covid testing, vaccination and supporting services

Color’s COVID-19 testing is no longer offered as a direct service to individuals. Check with your local government or state agency, employer or insurance company to see if Color is available in your area. A list of Color service locations in California can be found here.

If you’re an end user or parent looking for support (signing up with Color, activating a test or accessing test results, etc), visit the COVID-19 support page.

Genomics

Genetic testing services support

Get in touch

Speak with a genetic counselor to discuss how Color genetic testing works or to review your results.

Send us an email, or call us toll-free day of the week between 6am and 5pm Pacific Time at (844) 352-6567 in the US. Those outside the US can reach us at +1 650-651-7116.

More about genetic counselling

Press & Media

If you’re a member of the media and would like to speak with Color, please send an email to press@color.com.

Visit the Color newsroom for press releases, news articles and more.

Color in the news

Connect with us on social

Licensing and Accreditation

Color has an advanced, CAP-accredited and CLIA-certified laboratory that uses the newest technology, like acoustic liquid handlers and autonomous self-optimizing robotic systems, to ensure the integrity of every sample. Color’s licenses and certifications:

CAP 8975161
CLIA 05D2081492
California CLF 00346276
Maryland 2376
New York PFI 9069
Pennsylvania 034727
Rhode Island LCO00970