We’re just a few clicks away
Whether you want to learn more about Color or you’re ready to start your journey with us, you’re in the right place to get started.
Speak with our Experts
We’re just a few clicks away. Whatever you need, our team is here to assist you.
Contact Sales
Whether you want to learn more about Color or you’re ready to start your journey with us, you’re in the right place.
Contact Support
If you need help with your account, sample submission, or other service-related issue, we’re here to help.
Contact Sales
If you’d like to chat about Color in more detail, complete this form and we’ll get back to you.
Contact Support
Call us toll-free between 6am and 5pm PT at (844) 352-6567. Those outside the US can reach us at +1 650-651-7116. We’re also available via email at [email protected].
For frequently asked questions please visit support.color.com.
Genetic testing services support
General information and FAQs
Find answers to common questions related to ordering Color’s genetic test, understanding your patient’s results, and more, visit the healthcare provider support site.
Get in touch
Send us an email at [email protected], or call us toll-free Monday thru Friday between 7am and 4pm Pacific Time at (844) 362-6567. Those outside the US can reach us at +1 650-651-7116.
Got a specific question? Submit it directly through our Question form.
Order kits
Ordering a Color genetic test for your patient is as easy as faxing us the test requisition form. We will follow up directly with your patient.
Learn more about ordering Color genetic test kits.
Genetic testing services support
General information and FAQs
If you’re an end user looking for information or help, visit the Genetic testing support page.
Genetic counseling is included with every genetics kit purchase. Color’s board-certified genetic counselors can help answer any questions related to results or other aspects of genetic testing. More about genetic counselling
Get in touch
Speak with a genetic counselor to discuss how Color genetic testing works or to review your results.
Send us an email at [email protected], or call us toll-free Monday thru Friday between 7am and 4pm Pacific Time at (844) 352-6567 in the US. Those outside the US can reach us at +1 650-651-7116.
Press & Media
If you’re a member of the media and would like to speak with Color, please send an email to [email protected].
Visit the Color newsroom for press releases, news articles and more.
Connect with us on social
Licensing and Accreditation
Color has an advanced, CAP-accredited and CLIA-certified laboratory that uses the newest technology, like acoustic liquid handlers and autonomous self-optimizing robotic systems, to ensure the integrity of every sample. Color’s licenses and certifications:
CAP 8975161
CLIA 05D2081492
California CLF 00346276
Maryland 2376
New York PFI 9069
Pennsylvania 034727
Rhode Island LCO00970
