Now Live: Care Delivery in 17 Languages

At Color, we deliver healthcare services capable of improving outcomes across diverse populations by bringing those services directly into their everyday lives. However, these services cannot be utilized to their full potential if they aren’t made accessible to everyone in a population. To increase access to our services, we’ve recently added nine new languages across programs, like our antivirals programs, allowing more individuals to access the care they need in the language they use in their everyday lives.

We have always prioritized language accessibility in our products. Upon launching our antiviral product, it initially fully supported English, Spanish, Portuguese and Haitian Creole – all of which were selected with the insight and expertise from our partners across the country who know their populations best. As we’ve continued having conversations with our partners on how to further increase access to care in their communities, we’ve updated our antiviral product to support additional, commonly spoken languages. For antivirals, Color now supports 16 non-English languages, including: 

1. Spanish
2. Portuguese
3. Haitian Creole
4. Mandarin Chinese (simplified)
5. Mandarin Chinese (traditional) 
6. Tagalog 
7. Russian 
8. Somali 
9. Amharic 
10. French 
11. Korean 
12. Vietnamese 
13. Marshallese 
14. Arabic
15. Hmong
16. Hindi

Upon adding new languages, we’ve seen utilization of our antivirals programs increase in the communities we support, especially for those who speak Mandarin, Vietnamese, Korean, Somali, and Marshallese. Marshallese, which isn’t supported by other, more mainstream applications, is a particularly important language for our partners in Washington, where the largest Marshallese population resides outside of the Marshall Islands. 

In the U.S., an estimated 8.3% of people meet the federal criteria to be considered as having limited English proficiency and over 20% of people state that they speak another language besides English at home. Historically, these language barriers have reduced healthcare access for many communities, especially when the services provided don’t have a translator on-hand. We believe that the future of healthcare delivery means increasing access for everyone, everywhere, regardless of the language they speak. 

Contact us if you’re interested in learning more about how Color can help your organization.